CA IT Client Manager
As inefficiencies and manual activities become more and more commonplace, IT
cannot achieve full visibility into its client environment and provide the full
spectrum of services that help ensure reliability and availability of all constituent
devices. CA IT Client Manager (CA ITCM), as a single, integrated management
solution, helps you gain the confidence and control to deliver IT services under any
condition by automating the operational processes needed to manage an
enterprise-level client environment.
In the ILT course, you will install CA ITCM, deploy and configure common
components, and perform tasks that will automate operational processes to better
support strategic business objectives. This course, will instruct you to efficiently and
proactively manage all the client devices across your organization, which will help
you improve the quality of IT service, reduce operational costs, and increase user
productivity throughout your enterprise.
Duration : 40 hours
Course Content:
Module 1 – Install CA IT Client Manager
Module 2 – Deploy IT Client Manager
Common Components
Install CA IT Client Manager
Explore the CA IT Client Manager Interface
Identify the Features of ENC
Identify Backup Procedures
Deploy CA IT Client Manager Agents
Deploy the Multi-language Agent
Monitor Job Status
Validate the Agent Deployment
Troubleshoot the Agent Deployment
Configure the Continuous Discovery Policy
Module 3 – Set Security Parameters
Module 4 – Create Queries
Integrate Active Directory Structure
Configure Directory Synchronization
Add Security Profiles and Permissions
Enable Security Areas
Run a Preexisting Query
Create a New Query
Module 5 – Create Groups Module 6 – Create Reports
Create Static Groups
Create Dynamic Groups
Build Nested Groups
Create a New Report Template
Customize a Report
Schedule and Publish a Report
Create a Query-based Report
Filter a Report
Create a Report Using Active Directory Information
Module 7 - Install the Web Administration Console
Module 8 - Maintain CA IT Client Manager
Install the Web Administration Console
Employ the Web Administration Console
Apply Manager Configuration Policy
Create a New Engine Instance
Optimize the Management Database
Module 9 – Administer a Software Delivery Agent
Module 10 – Configure CA Software Delivery
Identify Features of the Software Delivery Agent
Choose an Agent Download Method
Add User Data Properties to an Agent
Configure Software Delivery Policies
Initiate Agent Procedures
Module 11 - Create and Deliver Packages
Module 12 - Organize the Library to Optimize Delivery
Create a Basic Package
Install Packager
Create and Register a Packager Package
Register an MSI Package
Configure MSI Source Point Resiliency
Convert a Packager Package to MSI
Import and Export Software Packages
Apply the RAC Policy
Perform Package Command Functions
Manage a Scalability Server Software
Library
Create Software Groups
Create Procedure Groups
Create a Software Policy Group
Create a Software Delivery Report
Archive Packages
Perform Group Command Functions
Module 13– Manage the Catalog
Integrate Active Directory Structure
Configure Directory Synchronization
Add Security Profiles and Permissions
Enable Security Areas
Run a Preexisting Query
Create a New Query
Module 5 – Create Groups Module 6 – Create Reports
Create Static Groups
Create Dynamic Groups
Build Nested Groups
Create a New Report Template
Customize a Report
Schedule and Publish a Report
Create a Query-based Report
Filter a Report
Create a Report Using Active Directory Information
Module 7 - Install the Web Administration Console
Module 8 - Maintain CA IT Client Manager
Install the Web Administration Console
Employ the Web Administration Console
Apply Manager Configuration Policy
Create a New Engine Instance
Optimize the Management Database
Module 9 – Administer a Software Delivery Agent
Module 10 – Configure CA Software Delivery
Identify Features of the Software Delivery Agent
Choose an Agent Download Method
Add User Data Properties to an Agent
Configure Software Delivery Policies
Initiate Agent Procedures
Module 11 - Create and Deliver Packages
Module 12 - Organize the Library to Optimize Delivery
Create a Basic Package
Install Packager
Create and Register a Packager Package
Register an MSI Package
Configure MSI Source Point Resiliency
Convert a Packager Package to MSI
Import and Export Software Packages
Apply the RAC Policy
Perform Package Command Functions
Manage a Scalability Server Software
Library
Create Software Groups
Create Procedure Groups
Create a Software Policy Group
Create a Software Delivery Report
Archive Packages
Perform Group Command Functions
Module 13– Manage the Catalog
Module 14 – Install an OS Over the Network
Manage the Catalog
Manage the Catalog
Identify OSIM Basics and Platform Support
Module 15 – Configure Inventory Tasks
Module 16 – Configure Software Inventory
Configure Scheduling for the Asset Inventory and Discovery Agent
Customize the Unit Overview
Access Hardware Inventory
Create a New Hardware Inventory Collect Task
Create an Inventory Template Module
Access Downloaded Software Signatures
Access Software Inventory
Create Software Signatures
Conduct Software Collection Tasks
Module 17 – Create Collect Tasks for Software Usage
Module 18 – Inventory Your Networks Using the Non Resident Inventory Solution
Create Software Usage Collect Tasks
Track Deviations Between Installations and Approved Licenses
Collect Inventory Using NRI
Module 19 – Create Asset Jobs
Module 15 – Configure Inventory Tasks
Module 16 – Configure Software Inventory
Configure Scheduling for the Asset Inventory and Discovery Agent
Customize the Unit Overview
Access Hardware Inventory
Create a New Hardware Inventory Collect Task
Create an Inventory Template Module
Access Downloaded Software Signatures
Access Software Inventory
Create Software Signatures
Conduct Software Collection Tasks
Module 17 – Create Collect Tasks for Software Usage
Module 18 – Inventory Your Networks Using the Non Resident Inventory Solution
Create Software Usage Collect Tasks
Track Deviations Between Installations and Approved Licenses
Collect Inventory Using NRI
Module 19 – Create Asset Jobs
Module 20 – Create Policies and Reports
Configure Asset Jobs Create Asset Management Policies
Create a Query-based Report
Module 21 – Configure Asset Management
Create a New External Asset Type
Upload and Register Inventory Information Using Asset Collector
Configure Asset Jobs Create Asset Management Policies
Create a Query-based Report
Module 21 – Configure Asset Management
Create a New External Asset Type
Upload and Register Inventory Information Using Asset Collector