Oracle Service Contracts Fundamentals Online Training
The R12.x Oracle Service Contracts Fundamentals Ed 1 course contains details of how to use and implement Oracle Service Contracts. In this course, you will learn to create and manage service agreements, subscription agreements, warranties, and extended warranties using Oracle Service Contracts. You will also learn the setup steps required to implement this functionality.
Duration: 25hrs
Course Content:
- Overview of the Service Contract Management Process
- Managing the Negotiation Process
- Using the Administrator Workbench and Explaining the Customer Acceptance Portal
- Managing the Contract Lifecycle
- Setting Up Global Contract Defaults
- Confirming E-Business Setups for Oracle Service Contracts
- Listing the Oracle Service Contracts Setup Steps
- Mapping Time Units of Measure
- Setting Up Statuses and Operations
- Setting Up Processes and Quality Assurance Checklists
- Setting Up Parties, Roles, and Sources
- Setting Up Standard Coverage and Subscription Templates
- Setting Up Items
- Performing Additional Setups
- Describing Billing and Pricing
- Generating Contract Renewals
- Setting Up Contract Terms and Contract Templates
- Setting Up Profile Options