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Cisco Unified Communications Manager Administration Training in Hyderabad India

Communications Manager Administration (CMA v11.0)


Communications Manager Administration for Version 11.0 (CMA v11.0) is an instructor-led course for system administrators and customers involved with the day-to-day operation of the Cisco Unified Communications Manager 11.0 (CUCM 11) product. This course will introduce you to the CUCM 11.0 system, the basic procedures for administering IP Phones and Users, understanding the Dial Plan and implementing Features


Duration: 20-25hrs

Course Content:


CUCM System Basics
  • Introduction to IP Telephony
  • Basics of CUCM Configuration
Supporting Phones and Users
  • Configuring CUCM to Support Phones
  • Configuring CUCM to Support Users
Understanding the Dial Plan
  • Dial Plan Overview
  • Basics of Dial Plan Configuration
  • Advanced Dial Plan Configuration
  • Class of Control
CUCM Features
  • Media Resources
  • User Features
  • System Features
Faq's:

What is Cisco CUCM?
  • Cisco Unified Communications Manager is an integrated collaboration infrastructure for calling, messaging and mobility.

Will this CUCM v11 course be applicable to versions 8.x, 9.x, 10.x or 11.x?
  • Yes, While the Cisco Unified Communications Manager software used in the class will be version 11.0.1, the course material is applicable to versions 8.x, 9.x, 10.x or 11.x.