Avaya Aura Communication Manager Administration
In this course, you will learn to perform Communication Manager (CM) administration tasks. You will cover basic features and functions,creating a dial plan, setting up class of service (COS) and class of restrictions (COR), administering endpoints, performing system maintenance,and generating system reports. This course addresses CM release R5.2x through R6.3.Duration: 40-45hrs
Course Content:
- Avaya configuration and solutions with Avaya Aura
- Hardware components
- System duplication and backup options
- Types of telephones
- Important boards and media modules
- Use Avaya Site Administration to manage:
- Dial plan and feature access codes
- Analog and digital stations
- IP stations
- Call park, bridged call appearance, and other basic features
- COS and COR
- Abbreviated dialing
- Call forwarding
- Call coverage