OPENTEXT Exstream
OpenText Exstream is a customer communications management software platform that lets you create ultra-personalized content – delivered anytime, anywhere! OpenText Exstream (which includes StreamServe) is a powerful omnichannel customer communications platform.
Duration: 20-25hrs
Course Content:
Module 1: Getting started in OPENTEXT Exstream Exploring the architecture and components Identifying design database and operating environments Exploring suites and modules Using design manager and designer Using documents
Module 2: Creating business correspondence documents Exploring basic data concepts, variables, data files Creating pages, documents Creating and defining an application Packaging an application and running the engine Designing pages Configuring flow in Exstream
Module 3: Creating statements and invoices Using reference files Creating and defining simple tables Formating tables and variables Creating and defining charts Creating and defining document messages Creating and defining campaigns Using rules Creating and defining advanced tables
Module 4: Creating policies Creating and defining data files Designing content flow pages Creating and defining sections and paragraphs Applying style sheets and styles
Module 5: creating flyers and forms Using rules, language layers and shapes Creating and using formulas Creating and using design layers Establishing approval workflow Identifying user acces rights
Module 6: Addressing issues and fining solutions Identifying troubleshooting tools Identifying and troubleshooting command data issues Identifying common packaging and production issues Setting and using message files and message dictionary