IBM Sterling Order Management (V9.5) Configuring Item and Pricing
This course provides students with thorough conceptual and procedural information on item and pricing administration. The course teaches students to perform item, pricing, and other related configurations using the IBM® Sterling Business Center application. This course is primarily designed for developers and implementers.
Duration: 30-35hrs
Course Content:
- Unit 1: Introduction to IBM Sterling Business Center
- Lesson 1.1: Introduction to Item and Pricing Concepts
- Lesson 1.2: Introduction to IBM Sterling Business Center
- Exercise 1.2.1: Navigate the Sterling Business Center
- Unit 2: Item Administration
- Lesson 2.1: Catalog Management
- Exercise 2.1.1: Create a Catalog and a Category
- Lesson 2.2: Item Administration
- Exercise 2.2.1: Create an Item
- Exercise 2.2.2: Create a Classification
- Lesson 2.3: Manage Attributes
- Exercise 2.3.1: Assign Attribute Values to an Item
- Lesson 2.4: Services and Fulfillment Configuration
- Exercise 2.4.1: Create a Service Delivery Item
- Lesson 2.5: Customer Definitions
- Exercise 2.5.1: Create a customer
- Exercise 2.5.2: Create a Customer Membership Level
- Unit 3: Pricing Administration
- Lesson 3.1: Price Lists
- Exercise 3.1.1: Create a Price List
- Lesson 3.2: Pricing Rules
- Exercise 3.2.1: Create a Pricing Rule
- Lesson 3.3: Coupons
- Exercise 3.3.1: Create a Coupon
- Lesson 3.4: Price Types
- Exercise 3.4.1: Create a Price Type
- Unit 4: System Configurations
- Lesson 4.1: System Customizations
- Exercise 4.1.1: Perform Master Data Upload
- Exercise 4.1.1: Add an Extensible Attribute
- Lesson 4.2: System Tasks
- Course Wrap Up