Symantec Client Management Suite 8.5 Administration
The Client Management Suite 8.5 Administration course is designed for professionals tasked with using Symantec’s Client Management Suite (CMS) to manage their software and hardware resources in their organizations.
Duration: 30-35hrs
Course Content:
- Introducing Resource Discovery
- The case for resource discovery
- Stand resource discover methods
- Resource discovery process and methods
- Using CMS to Discover and Import Resources
- Network discovery with CMS
- Importing resources from active directory
- Importing resources using the data connector
- Adding CMS inventory to resources
- Gathering computer information using inventory solution policies and tasks
- Standalone inventory
- Introducing targeted software inventory
- Custom inventory
- Agentless inventory
- Introducing file baseline and registry baseline tasks
- Validating CMS discovery processes
- CMS increases the visibility of resources
- CMS increases the organization of resources
- CMS allows for efficient management of resources
- Reducing Desk-side visits with Remote Support
- Agent Health
- Working with agent health settings
- Configuring agent health settings
- Determining agent health in the agent GUI
- Agent health status
- Agent health summary
- Introducing Remote Access Connector
- About remote access connector
- Creating a template configuration file
- Editing the configuration file
- Using the right-click menu
- Overview of Real-time System Manager
- Overview of real-time system manager
- How RTSM works
- Connection profiles and credentials
- RTSM right-click tasks
- RTSM server tasks
- Remote management reports
- Business Analytics & Reporting
- Introduction to reporting
- Walkthrough of available reports and ITA
- Standard reporting
- Creating reports
- Running reports
- Filter report builder -> reports
- IT Analytics Reporting
- Configuring it analytics solution
- Cube reports, KPIs and dashboards
- Effective Software Management
- Software Management Overview
- The case for effective software management
- Software management overview
- Components of software management
- Discovering Software Information in the Environment
- Methods for gathering software inventory
- Software inventory reporting
- Developing the Software Catalog
- Creating and configuring software components
- Creating and configuring software products
- Managing the Software Catalog
- Ongoing software management in the software views
- Managing software in the software views
- Maintaining the software repository
- Efficient Software Distribution
- Methods for delivering software
- Delivering software using tasks
- Delivering software using managed policies
- Delivering software through a request process
- Enforcing Software Use and Execution
- Tracking software usage on managed computers
- Execution control using application denial policies
- Reviewing application denial reports
- Improved Security Through Automated Patch Management
- Patch Management Solution Overview
- Objective and approach to patch management
- Patch management solution and the 4-A mode
- Using Patch Management Solution for Windows
- Patch Management within the 4-A model
- Patch Management in the Assessment phase
- Patch Management in the Analysis phase
- Patch Management in the Application phase
- Patch Management in the Advancement phase
- Endpoint Lifecycle Deployment & Staging
- Introducing Deployment Solution
- About Deployment Solution
- About PC Transplant
- Enabling the deployment plug-in install policies
- Configuring Deployment Solution
- Preparing Deployment Solution
- Symantec Network Boot Services and pre-boot configurations
- About Symantec Network Boot Service
- Installing Automation Folders
- Creating and managing deployment jobs and tasks
- About Deployment tasks and jobs
- Other task types
- Deployment Solution imaging
- About Imaging
- Image types: Disk Image
- Image types: Back-up Image
- Configuring the Create Image task
- Image deployment options